Warranty
WARRANTY + JEWELRY CARE
WHAT DOES THIS WARRANTY COVER?
This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones (smaller than .10 ct each), broken clasps, and/or broken chain.
WHAT'S NOT COVERED BY THIS WARRANTY?
This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, stretched chains, misshapen and/or bent bands, or cracked stones.
Lost or stolen pieces are not covered by our warranty.
HOW DO I SEND AN ITEM BACK FOR REPAIR OR RESIZE?
Please note the warranty only covers orders within the United States. International orders are not covered by our warranty, at this time.
Please note:
- Bangles and eternity bands cannot be resized
- Not all rings can be resized, and most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made
HOW DO I CARE FOR MY JEWELRY?
Fine jewelry is delicate and should be cared for accordingly. To extend the life of your jewelry and keep them in optimal condition please follow the following care instructions:
- Remove jewelry before applying shower product, lotion, perfume, or other chemical and/or oil compounds.
- Leave your jewelry at home before engaging in strenuous activities
- Before bedtime, lay your jewelry out flat.
- Clasp necklaces when storing to prevent tangles